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What Our Clients Say About Us - Continued
You gave us the best price out of the 7 travel agents we contacted. Communication was quick, accurate, informative and friendly. We plan on using GoAwayTravel.com for our next travel plans. - Lynn W. from Denver, CO

You did a wonderful job in planning our Hawaii trip. EVERYTHING was wonderful. We could not have had a more wonderful trip. Thank you for your help and we will definitely be using your services again. Again, the hotels were the best!!!! - Suzanne S. from Dallas, TX

Kristy - I wanted to send a personal thank you. I was scared to death about booking my vacation over the internet, but everything was perfect! In fact, we were the only couple to have a preregistration card for check in at the hotel thanks to you. You were able to get me a better deal than the local travel agents I tried. Thank you again for the excellent service. Our honeymoon was the best vacation ever and absolutely stress free thanks to you. - Jodi & Richard S. from Salisbury, MD

Thank you for your help & excellent service. You made this an easy and painless experience. - Scott L. from Newark, NJ

Nicole - Everyone in our group of 10 used Apple Vacations, but three of the couples used Go-Away, whereas the other two, did not because they were afraid to use the internet for travel arrangements. Needless to say, not only did those that used you save money, but they also received better service at the resort. The ones that used you had a welcome fruit basket and bottle of champagne, robes and slippers in the room, and turndown service each night. The other two couples did not receive this service and when they complained, they were told our agent must have arranged for these services. You also provided us with comp. tickets for head phones and cocktails on the flight, which the other two couples using another Apple Vacation travel agent did not. Anyway, the other couples now have your business card! - Cynthia C. from Chicago, IL

I’m very happy with your service and my agent (Jenn Monroe), and have already recommended her to several friends. - Diane B. from Eliria, OH

Kristy - I just want to thank you again for all your kind attention to us in planning our vacation. I am also very impressed with your professionalism and knowledge of your industry. You deserve recognition for a job very well done. All our best now and in your future. - Marie C. from Andover, NJ

Really enjoyed using GoAwayTravel.com and will use you in the future. - Michelle W. from Houston, TX

Cynthia has again gone above and beyond the call of duty. Thanks ever so much. - Rick M. from Glenburnie, MD

Stacey - I want to thank you so much for all your patience and dedication to my vacation. It will not be forgotten! In my opinion you are the finest travel agent I have ever worked with. You went above and beyond for my family. Thanks again. - Cathy M. from Baltimore, MD

Kristy - This is my first time using the Internet as the medium for booking my travel reservations, you did a much better job than my local agent! Not to mention I could handle all reservation details via e-mail from my office during work. I hope your business model continues to succeed in a market full of “live reservation” travel sites the gambled on high technology investments and forgot about customer service. You dedication to service should set you apart, as the new economy merges with the old economy, word of mouth will once again be the best advertising tool. You have my “advertising” and business, thanks for a great trip. - John K. from Westchester, PA

Many many thanks for organizing this for us and please pass on my thanks to Lori (she was brilliant - helpful, friendly, informative, responsive etc). First time I've booked a holiday on-line - very positive experience - can't thank you enough. UK companies could learn a lot from you ! - Sarah D. from UK

We had a great vacation! Lovely view and location! GoAwayTravel.com is the best travel agency I’ve encountered! - Heidi C. from Chicago, IL

The service I received from Nicole at Go Away Travel was great. All of my questions and paranoia were answered and relieved. - Danielle, D. from

You and your company have secured a new customer for life. I plan on winning the state lottery and giving you plenty of business. Thanks again for all your help. - Russ & Debi C. from Oceanside, NY

Thanks again for all your help in our time of "CRISIS"!!! Everyone was so friendly and accommodating. We really enjoyed ourselves!! We will definitely use your agency again for future travel arrangements. - Kathryn N. from St. Louis, MO

Valerie Farret is a very good agent! She always does well by us. - Katherine G. from Philadelphia, PA

Kristy - I would like to make you aware of what a great customer service person Michelle Williams is. Trying to book a trip for our honeymoon to the Secrets Excellence Resorts & Spa, I called on four difference travel agents for pricing. Your employee sold us on GoAwayTravel.com after putting together a very nice personalized package, the three other companies did not call back. We feel that Michele will be able to help us with any upcoming plans also. - Scott G. from Windsor, CT

Jenn was wonderful!!!! - Donna S. from Mullica Hill, NJ

My wife and I wanted to express our sincere gratitude to you for helping us arrange a most enjoyable vacation. We felt valued and appreciated. We were spoiled by the experience. We were all saddened to leave. My wife and I are already planning our next trip there and you can rest assured that we will use Apple Vacations again. - Larry M. from Horsham, PA

Just wanted to let you know that I've been working with Cynthia to book a trip to Playa del Carmen, and she's been terrific to work with. She was able to find us a room at the hotel we wanted when no other agents could, and has worked with all of our requests for dates, timing, and details. She has been totally responsive and helpful. - Tara & Ed S. from Brookline, MA

Kristy is the very best. She understands your every need and gets you where you want to go. She has made our vacation life the BEST.. Keep up the good work! - Lester & Joyce B. from Oregon, OH

Kristy - Everyone and everything was perfect. We even extended 2 extra days at a really good price. As you are aware the hardest part about dealing with an internet based agent is trust and you have earned that. Thank you again for all of your help. - Jan M. from Staten Island, NY

Thank you very much for the wonderful package and the wonderful rate.  I just want to say that Kristy Reidelberger was great. She was friendly, helpful and made it easy for me to book my vacation. - Robin S. from Philadelphia, PA

We are very pleased with the way our travel plans were handled. Will definitely do business with you again. We couldn't be happier with GoAwayTravel.com. Keep up the good work! - Bonnie & Lawrence H. from Lakeland, FL

Kristy - You have really made this getting ready for this trip an easy thing to do. I have enjoyed communicating with you and I will be contacting you for future trips. - Bill H. from Danville, VA

Kristy - You were great! I couldn't ask for a better travel agent. We are definitely going to use you from now on! - Tricia L. from Carrollton, TX

Jenn, our agent, was very nice and very helpful. We would use Jenn and the Agency again. - Susan F. from Floral Park, NY

I am very pleased with all services provided through Go Away Travel - especially the help and patience from Jenn. - Maureen E. from Sicklerville, NJ

Jenn Monroe handled our vacation and she was excellent. We had some unexpected medical problems that led us to have to postpone our trip and she was extremely accommodating and helpful in rebooking the trip. We probably were rather high maintenance customers in this respect and she never wavered in her professionalism and her helpfulness. Her treatment of us during a difficult time alone would make us repeat customers but the fact that everything about our trip went smoothly and we had all the information we needed ahead of time to plan for our vacation and to make every step as easy as possible will make us repeat customers as well. Thank you. - Leanne W. from Auburn, MA

Roy Lounder - I'd like to thank you for all of your perseverance. You found the right package at a terrific price (THE PRICE CAN'T BE BEAT) I'll definitely , without a doubt be using your services , and we'll recommend you highly to my friends and family. - Allison L. from Philadelphia, PA

Jenn Monroe diligently followed up on this issue and actively participated in seeing the problem through to resolution. Faced with the same situation, 99% of other travel professionals would have distanced themselves from the problem and left me swinging in the breeze. Jenn didn't do that. Even though you guys are an internet-based travel service, Jenn performed with virtual "face to face" service. For that, I thank her and your company. That level of service will go a long, long way towards continuing to build your company. Thank you. I look forward to booking our next trip through Jenn. - Scott W. C. from Houston, TX

 

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