Over the years Karen has booked about 12-14 vacations for me and my family. If it was a trip for my wife and me or my wife and three daughters Karen has always gone above and beyond to make sure she’s given us the best services and the best value for our money. This year before COVID hit, my wife and asked Karen to book a trip to the Dominican Republic, and once COVID hit we had to rebook it a couple of times and ended up canceling the trip. A couple of months ago I decided to use that money towards a trip to Cancun with my family. As usual, Karen was my first call and only call to see what she could come up with. We are traveling from 3 different states to get to Cancun and as always Karen has done another rock star job.