You did a much better job than my local agent! Not to mention I could handle all reservation details via e-mail from my office during work. I hope your business model continues to succeed in a market full of “live reservation” travel sites that gambled on high technology investments and forgot about customer service. As the new economy merges with the old economy, word of mouth will once again be the best advertising tool. You have my “advertising” and business, thanks for a great trip.